Privacy Policy

1. Data Controller

Zim y Zum Play Café, located in Lima, Peru, is responsible for the personal data collected through this website and related services. You can contact us at contacto@zimyzum.pe.

2. Personal Data We Collect

• Full name and contact details
• Reservation details, dates, times, and attendee counts
• Payment references processed by third-party payment providers
• Cookie consent, language preferences, and browsing analytics when accepted

3. Purposes

• Manage reservations, birthdays, workshops, memberships, and gift cards
• Send operational confirmations and service notices
• Process payments and comply with accounting or tax obligations
• Improve site reliability, security, and customer experience

4. Legal Basis and Recipients

We process data based on consent, contract execution, legal obligations, and legitimate operational interests. We do not sell personal data. Data may be shared with payment, hosting, infrastructure, email, analytics, or legal providers when needed to operate the service or comply with law.

5. Retention and Security

We keep data only as long as necessary for the stated purposes or legal obligations. We use HTTPS, role-based access, audit logs, and operational controls to protect personal data.

6. ARCO Rights

You may request access, rectification, cancellation, or opposition by emailing contacto@zimyzum.pe with your full name, identification reference, and requested right.

7. Cookies

Analytics and marketing cookies load only after consent. You can withdraw consent by clearing browser storage and revisiting the site.